When Every Minute Matters – How Elmlake Delivered a Quote in Under 30 Minutes

In insurance, timing can make all the difference.

When a client has an urgent deadline, brokers need to know they can rely on their underwriting partners to respond quickly, communicate clearly and help find a solution.

At Elmlake Underwriting, we understand the pressures brokers face, and a recent enquiry provided a great example of what our team can achieve when time really matters.

An urgent request and a fast response

A broker contacted Elmlake after experiencing difficulties obtaining a response and terms from their client's existing insurer.

The client was involved in a time-sensitive tender process and needed an urgent quotation.

The presentation arrived in our inbox at 15:02.

By 15:28, our underwriting team had provided a written, contract-certain quotation.

That's a turnaround of less than half an hour!

The risk was subsequently placed on cover a couple of days later.

This example reflects our approach to underwriting: listening to brokers, understanding their requirements and doing what we can to help them achieve the right outcome for their clients.

Professional Indemnity solutions for higher limits

Alongside responsive service, we understand that finding suitable cover at higher limits can sometimes be a challenge.

Elmlake can consider Excess of Loss Professional Indemnity insurance, providing additional protection above an existing primary policy.

With capacity provided by Dale Managing Agency Ltd, offering Lloyd's security, our Excess PI offering can provide total limits of up to £10 million.

We can also consider stand-alone Professional Indemnity cover up to £5 million.

For brokers whose clients need higher PI limits to satisfy contractual requirements, our team can discuss the available options, subject to underwriting terms and eligibility.

Underwriting with a personal approach

We know that every enquiry is different. Some require specialist consideration, others involve tight deadlines, and many benefit from a straightforward conversation with an experienced underwriter.

Whatever the situation, we're committed to being accessible, responsive and practical in our approach.

Have a Professional Indemnity enquiry you'd like to discuss?

Contact Elmlake Underwriting at quotes@elmlake.co.uk or call 01379 771043.

At Elmlake Underwriting, we're here to help brokers find the right solutions.